A council has agreed to pay a carer £9,000 for assessment failings that made it more difficult for her to request support in caring for her severely disabled son.
The Local Government Ombudsman issued a critical report on Worcestershire Council today regarding the case of Mr and Ms Crown (not their real names).
Mr Crown, who has cerebral palsy, has round-the-clock care needs that were mostly met by his mother until 2008, when she formally requested help in the form of direct payments, which now cover his full care needs.
The ombudsman’s report found that from 2003 Ms Crown was feeling increasing strain in her role and Mr Crown was seeking more independence from her.
Assessments of Mr Crown from 2003-8 all stated that the family was happy with the caring arrangement, provided respite was available.