As most readers of this blog will know Carerwatch discussion forum was taken down last week. Full details here.
We contacted Atos and our initial letter to them can be read here
We stated that all communications would be posted in the open as this blog is the only means we have left to reach some of our members.
Today we received a reply -
Thank you for your email. We acknowledge that the closure of the forum has caused unnecessary concern for your members and would like to assure you that this was never our intention. Our request was that the libellous content relating to Atos Healthcare and our employees be taken down in order to protect the reputation of our employees and company against the false and malicious allegations that were posted.
We fully support the right of people to express their opinions and would very much like to work with you to ensure your forum is reinstated as soon as possible. I would invite you to call me on the number below, so we can discuss further.
CarerWatch never received any such request.
We are still not aware of which content Atos considered ‘libellous’
We are unaware of false and malicious allegations
We are pleased Atos have agreed to work with us as there are still issues to be resolved.
Our latest reply to the above statement was sent earlier and reads –
Thank you for your letter. We are pleased that you want to take steps to resolve this matter.
We can’t imagine that any content on our site is libellous to ATOS. Obviously if it was we would remove it but we cannot think how this can be the case.
Please can you supply details of the comments on our private discussion group that you consider libellous to ATOS so that we can understand what you are concerned about.
Any further communications will be posted here.