Council pays out £50,000 in ‘lost care payments’

A council has been forced to pay back four-and-a-half year’s worth of respite payments to a claimant after an admin blunder meant she never received the £960 a month she needed to look after her mother with dementia.

Local Government Ombudsman, Dr Jane Martin, has issued a report which is critical of the City of London’s adult social care team’s failure to pay agreed funding, totalling more than £50,000 over the four-and-a-half years for respite care.



2 Responses to “Council pays out £50,000 in ‘lost care payments’”

  1. Alan Wheatley, Green Party member Says:

    I look forward to seeing ‘Targeting Respite Care Thieves’ posters, with images of council officials holding out, “Made to pay back what I stole from the vulnerable” poster-labels.

    Alan Wheatley

  2. Trevor Nunn Says:

    Firstly a a Local Government Ombudsman can’t force a council to provide a remedy.

    All a Local Government Ombudsman can do is, having found maladministration leading to injustice, is make recommendations. Councils can ignore the recommendations of a Local Government Ombudsman with impunity.

    The Trafford Council/Wilma Wright case is very similar to this one. Whilst the Local Government Ombudsman found them guilty of maladministration leading to injustice and recommended that Trafford Council pay Wilma Wright £100,000 they refused and there is nothing a Local Government Ombudsman can do about it.

    Essentially Trafford Council saved £100,000 through maladministration and when you consider that the Local Government Ombudsman only issues a report finding maladministration leading to injustice in less than 1% of the complaints submitted to them, the chance of a Council getting caught for doing things like this is extremely slim.

    As a result all Councils are saving/stealing £millions through this sort of thing because complainants are exhausted by the complaints procedure long before the have exhausted the complaints procedure.

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