Personalisation: no silver bullet – Professor Peter Beresford

This article was included in the latest eNewsletter from DisabilityNow

It’s been touted as the holy grail for giving full choice and control. But, says Professor Peter Beresford, beware of buzz words like “personalisation”

Like a lot of people I have long been worried about a policy that’s meant to transform support for older and disabled people, but which is framed in terms of jargon like “personalisation”.

Yet this policy is still being hyped by government, although now after three years and £1 billion for “transformation”, with the process not half achieved, government has offloaded responsibility and allowed just £1.2 million to complete the job. What does this bode for disabled people and other service users after all the claims made for personalisation and personal budgets, as eligibility criteria tighten and personal budget ceilings come down?

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