‘No help here’ – Incorrect and illegal advice by local authorities

Worries about older people being given incorrect and illegal advice by their local authority has become the emerging issue for Counsel and Care’s advice service in 2010, according to the Care Concerns 2010 report. The report is based on the over 250,000 older people, their families and carers who access Counsel and Care’s Advice Service a year via telephone, website, guides and publications.  This includes over 3,000 detailed cases supported directly by our Telephone Support Service.
see press release here
see report in full here
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